Accessibility Statement

Effective date: {{EFFECTIVE_DATE}}

VYBE wants everyone to be able to find work, run Campaigns and get paid on our Platform, including people with disabilities. This statement explains what we are doing, what we know still needs work, and how to tell us about a problem.

1. Our target

We aim for our website (vybe-co.com) and our iOS and Android apps to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C).

We have not yet completed a full accessibility audit, so we do not claim that VYBE fully meets this standard today.

2. What we do

• We add screen-reader labels, headings and descriptions throughout the website and apps, and write them as plain spoken text.
• We support the accessibility features built into iOS and Android, such as VoiceOver, TalkBack and larger text.
• We use the phone's own photo picker, which works with its accessibility features.
• We do not use accessibility "overlay" widgets. We fix problems in our own code.
• We test new features for accessibility as part of design and development.
• We plan to have the Platform audited against WCAG 2.2 AA {{ACCESSIBILITY_AUDIT_DATE}} and to update this statement with the results.

3. Known limitations

We know about these issues and are working on them:

• No full audit yet. Some pages and screens may have contrast, focus order, labelling or keyboard navigation problems we have not found.
• Creators' videos and posts are hosted on other platforms (Instagram, TikTok, YouTube). VYBE shows links to them and cannot add captions or audio descriptions. We encourage Creators to caption their videos and add alt text.
• Pages run by our partners, such as Stripe's payment, payout set-up and ID verification pages, are outside our control. If you have trouble with them, contact us and we will help you complete the step another way where we can.
• Tax documents (such as Form 1099 statements, once payments are live) are PDF files that may not yet be fully accessible to screen readers. You can ask for an alternative format (see section 4).
• Images uploaded by users (logos, banners, Campaign covers) may not have text descriptions.

4. Tell us about a problem

If you have trouble using any part of VYBE, or need information in another format, contact us:

• Email: [email protected] with the subject "Accessibility"
• Post: {{COMPANY_LEGAL_NAME}}, {{COMPANY_POSTAL_ADDRESS}}

Please tell us the page or screen, what you were trying to do, and the device, browser or assistive technology you use, if you know.

What happens next:

• We will reply within 2 business days.
• Where we can, we will help you complete what you were trying to do straight away, for example by sending information in another format or completing a step with you.
• We aim to fix confirmed problems, or tell you our plan and timeline, within 10 business days.

5. Review

We review this statement at least once a year and after major changes. It was last reviewed on {{EFFECTIVE_DATE}}.